Refund & Replacement are only available for item received that is incorrect or damaged, leaking item, and missing item. Please notify us immediately at nasitahmada@gmail.com and we will assist you in 24 hours.
- Please provide us with proof and valid reason.
- We will the condition upon receive, if the item already used or not in good condition. Sorry we unable to issue any refund/replacement to the customer & we will send back the item to them.
- Contact us within 48 hours upon receiving incorrect or damaged item.
- Items must be entitled to 14 working days return policy. So please make the returns within 14 working days from date of purchase to: Batu 8 1/2, Kg Semadong, Jalan Kaki Bukit, Beseri, 02400 Kangar, Perlis. (0134641549)
- Request will not be processed for items that were not notified beforehand.